Receptionist – The Hex Fitness
Location: Main Sultanwind Road, Amritsar
Position: Front Desk Receptionist & Social Media Assistant
Employment Type: Part-Time
About The Role
The Hex Fitness is looking for a professional, energetic, confident, and well-organized Receptionist who will be the first point of contact for our members and visitors.
This role is more than a traditional reception desk position. You will be the face of The Hex Fitness, helping members, handling enquiries and memberships, and supporting our social media presence through reels, stories, and engaging content.
Key ResponsibilitiesFront Desk & Member Experience
- Welcome members and guests with a friendly and professional attitude.
- Manage daily front-desk operations and member check-ins.
- Handle membership enquiries, registrations, renewals, upgrades, and cancellations.
- Explain membership plans, facilities, offers, and gym policies to prospective and existing members.
- Respond to phone calls, WhatsApp messages, Instagram enquiries, and walk-in enquiries.
- Maintain accurate member records and basic administrative documentation.
- Coordinate with trainers and management to resolve member concerns.
- Maintain a clean, organized, and professional reception area.
Sales & Membership Support
- Convert walk-in and online enquiries into memberships.
- Follow up with prospective members and leads.
- Promote ongoing membership offers and upcoming facilities/events.
- Assist management in maintaining strong member relationships and retention.
Social Media & Content
- Video editing skills are a MUST.
- Create and edit short-form content such as Instagram Reels, Stories, and promotional videos.
- Be comfortable appearing in or helping create engaging gym-related content when required.
- Capture basic photos/videos of gym activities, events, members, and facilities.
- Assist in maintaining a consistent and engaging social media presence.
- Suggest creative content ideas relevant to fitness, lifestyle, and The Hex Fitness community.
What We're Looking For
- Excellent communication and interpersonal skills.
- Confident and pleasant personality.
- Professional appearance and attitude.
- Strong basic computer and smartphone skills.
- Good video editing skills – mandatory.
- Familiarity with Instagram Reels, Stories, and social media trends.
- Willingness to learn and take initiative.
- Ability to multitask in a fast-paced environment.
- Organized, punctual, responsible, and dependable.
- Customer-service oriented with a positive attitude.
- Previous experience in a gym, fitness centre, hospitality, sales, or front-desk role is an advantage.
Ideal Candidate
You will be a great fit if you are someone who:
Can greet a member professionally → handle an enquiry confidently → explain a membership clearly → create a good Reel → and keep the front desk organized — all in the same day.
We are looking for someone who is energetic, proactive, creative, and comfortable interacting with people.
Performance Expectations
Your success in this role will be measured by:
- Excellent member experience.
- Professional handling of enquiries and front-desk operations.
- Membership lead follow-ups and conversions.
- Quality and consistency of social media content.
- Responsiveness to members and prospective customers.
- Maintaining a professional and welcoming environment.
Why Join The Hex Fitness?
- Be part of a new, premium fitness brand in Amritsar.
- Opportunity to grow with the business.
- Work in a modern fitness and lifestyle environment.
- Gain experience across customer service, sales, fitness, and digital content creation.
- Opportunity to take ownership of social media and community engagement.
How to Apply
Send your resume and, preferably, examples of your video editing/social media work to:
[email protected]
Location: Main Sultanwind Road, Amritsar
The Hex Fitness — Be the first hello. Make every visit count.
Pay: ₹4,000.00 - ₹6,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
