Relationship Manager – West Region
Location: Delhi
Experience: 3–5 Years
Salary: ₹30,000 – ₹40,000 per month
Employment Type: Full-time
About the Role
We are looking for a Relationship Manager to manage and grow our existing client portfolio across the West region.
This is not a pure new-business sales role. You will work with existing customers, understand their broader business and creative-content requirements, build strong relationships, identify new opportunities and drive account growth through cross-selling and upselling.
Key Responsibilities
- Manage and develop relationships with existing corporate, agency and brand clients.
- Understand customer requirements and identify opportunities for account growth.
- Increase engagement, retention, cross-sell and upsell within existing accounts.
- Build relationships across multiple functions including Marketing, Creative, Brand, Procurement, Digital and Content teams.
- Identify opportunities across IndiaPicture, Shutterstock and creative & licensing solutions.
- Conduct client meetings, presentations and requirement-discovery conversations.
- Work closely with internal teams to provide suitable product and solution recommendations.
- Maintain regular follow-ups and ensure clear next steps for key accounts.
- Track account activity, opportunities and revenue growth.
- Stay updated with AI, technology and evolving creative-content solutions.
- Use AI tools such as ChatGPT and similar productivity tools for research, preparation and client communication.
What We’re Looking For
- 3–5 years of experience in B2B sales, relationship management, account management or client servicing.
- Experience in content, media, advertising, creative services, MarTech, media-tech, SaaS or a related industry is preferred.
- Strong commercial and business-development mindset.
- Ability to understand client requirements and identify additional business opportunities.
- Excellent relationship-building and communication skills.
- Comfortable interacting with corporate clients, agencies and senior stakeholders.
- Strong learning ability and willingness to understand new products and technologies.
- Comfortable using AI and technology in day-to-day work.
- Ability to work independently and take ownership of assigned accounts.
What Will Make You Successful
We are looking for someone who can move beyond simply servicing customers.
You should be curious about what else the client needs, who else within the organisation could benefit from our solutions, and how an existing relationship can be developed into a larger commercial opportunity.
Preferred Backgrounds
Candidates from the following industries may be a good fit:
- Stock content / content licensing
- Advertising / agency client servicing
- Photography / video / creative production
- Media / media-tech
- MarTech / creative-tech
- B2B SaaS sales
- Digital content or creative services
Note: An existing West-region client network is not mandatory. We are more interested in your ability to build relationships, learn quickly and grow existing accounts.
Why Join Us?
You will have the opportunity to work across content, AI, licensing and creative solutions, while developing from a traditional product-selling role into a broader consultative relationship and solution-selling position.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
