Job Title: Executive - Credit Control
Location: Vashi, Navi Mumbai
Department: Finance / Commercial
Reporting To: Commercial Head / Finance Head
Role Overview:
We are looking for a detail-oriented and proactive Executive - Credit Control to manage customer outstanding, ensure timely collections, and maintain strong coordination between internal teams and channel partners. The role requires strong follow-up skills, data tracking, and effective communication to support the company’s financial discipline.
Key Responsibilities:
· Monitor and track customer-wise payment schedules to ensure timely collections.
· Conduct regular follow-ups on overdue payments via calls, WhatsApp, and email.
· Coordinate with the Accounts team for payment reconciliation and timely issuance of receipts.
· Maintain an updated tracker (0–30 / 31–60 / 61–90 / 90+ days) for all outstanding receivables.
· Issue late payment reminders and escalate critical cases to Management (Head & Director) with proper documentation.
· Maintain proper written records of all customer payment communications and commitments.
· Work closely with the Sales team to drive collection efforts and resolve payment-related concerns.
· Prepare and share Daily, Weekly, and Monthly MIS / Dashboards on outstanding and collection status.
· Liaise with channel partners to address and resolve outstanding queries related to payments and accounts.
· Track and manage Cash Discount (CD) eligibility:
- Ensure Cash Discount is applied only when customers make payment within the defined timeline as per the policy.
- Validate and calculate CD accurately as per company policy and customer agreements.
- Maintain proper records and approvals related to discount utilization.
· Manage and track Dealer / Channel Partner Schemes:
- Calculate and track scheme points achieved by dealers based on sales performance.
- Maintain accurate records of scheme eligibility, achievements, and payouts.
Key Skills & Competencies:
· Strong follow-up and negotiation skills
· Good understanding of receivables and commercial processes
· Proficiency in MS Excel (MIS, trackers, reporting)
· Effective communication (verbal & written)
· Attention to detail and documentation accuracy
· Ability to coordinate across departments
Experience & Qualification:
· Graduate in Commerce / Finance (B. Com / M. Com / MBA in finance preferred)
· 2–5 years of experience in collections / receivables / commercial operations
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person