Job Title: Floor Manager/ Floor Supervisor
Job Summary:
We are seeking a proactive and customer-oriented Floor Manager/ Floor Supervisor to oversee daily store operations, ensure smooth customer service, and manage the sales staff on the shop floor. The role requires leadership, attention to detail, and the ability to drive sales while maintaining high store standards.
Key Responsibilities:
- Supervise and guide floor staff to achieve smooth sales and service.
- Monitor daily store operations, including product display, cleanliness, and stock levels.
- Handle customer queries, complaints, and ensure excellent service.
- Coordinate with the inventory team for product availability and timely replenishment.
- Train, motivate, and schedule floor staff to ensure productivity.
- Track sales performance and report daily/weekly updates to management.
- Ensure adherence to company policies, billing accuracy, and smooth checkout experience.
- Maintain visual merchandising and store presentation standards.
Requirements:
- 2–4 years of experience in retail operations, preferably in apparel, lifestyle, or FMCG sector.
- Strong leadership, communication, and customer service skills.
- Ability to handle a team and resolve issues effectively.
- Basic knowledge of POS, billing systems, and retail processes.
- Flexible to work on weekends and peak business hours.
Education:
- Graduate in any discipline
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
