Medical - Patient Experience
2 years’ experience, preferably in hospital sector
Graduate
Brief Job Responsibilities:
- Execute the Patient Experience Service Delivery Model for Customer Excellence across IPD/ OPD.
- Ensure that the customer/guest/patients is an informed user of the services across IPD/ OPD
- Execute programs to improve the quality of customer care across the IPD/ OPD
- Ensure correct & error free billing
- Schedule appointments of IP/ OP / EHC as per patient’s requirements
