At Nutanix, you will be joining the Customer Experience team, a dedicated group focused on driving adoption and ensuring customer satisfaction with our hybrid multicloud solutions for strategic clients. Located in Pune, India, this cohesive team emphasizes collaboration and the development of strong relationships with customers. The culture is rooted in teamwork, deep technical credibility, and a commitment to being trusted advisors, all aligned with the mission of enhancing customer experience and delivering value through effective engagement and proactive support.
You will report to the Director of Professional Services, who values partnerships and collaboration, encouraging every team member to actively engage with clients to help them achieve meaningful outcomes. The role is hybrid, requiring in-person leadership in Pune while allowing for remote work as part of the global Customer Success leadership team, with expectations for regular office attendance to foster team cohesion.
This role does not require any travel, allowing you to focus on building relationships and driving customer success from your primary location.
