Client Success Manager — Google Local Services Ads (Remote)
$800 USD/month
We run Google Local Services Ads for home service businesses in the US. Tree surgeons, septic companies, mold remediation, roofers. We buy them a number, put an AI receptionist on it so they stop missing calls, and send them their leads.
We need someone to own the client side of that.
What you'd actually do
Manage a book of LSA accounts day to day. Watch which accounts are spending and which have stalled, chase the ones where ads stopped running, and get budgets and service areas right. Onboard new clients and get their details into the system properly. Talk to owners every week, tell them what came in, and keep them from churning.
The upsell part is real, not a bolt-on. Clients start on one service and most should be on more. If you can spot that and have the conversation, you'll do well here.
What we need you to have done before
Account management or client success for a marketing or lead gen company. You have handled your own accounts, not sat behind someone who did. If you have touched Google Local Services Ads or Google Business Profile specifically, say so first, that moves you to the front.
You need to be comfortable on the phone with American small business owners. Tradespeople, not marketing managers. Straight talk works, jargon does not.
Practical
Fully remote. US business hours overlap needed since the clients are American. $800 USD/month to start, with room to move as the book grows.
How to apply
Send a WhatsApp message to +91 7000 432130 with a Loom link introducing yourself.
In the Loom, keep it under three minutes and cover: what you managed before, how many accounts, and one time you saved an account that was about to leave. Do not send a CV without the Loom, we will not read it.
Pay: From ₹65,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote