- Hiring Malayalam Customer support executive
- VOICE process
- Work from office.
- Face to face interview only
- Taking/Handling Inbound Customer calls, Outbound calls, Emails
- Listening to and understanding the customer’s requirements
- Provide product / service details & benefits to Customers
- Providing end to end solutions to the customer
- Asking the correct questions – probing and prompting the customer wherever required
- Timely and accurate capturing all the information given by the customer
- Timely follow up with as per Escalation matrix till closure
- Staying current with knowledge of products/ processes & services
- Ensure full adherence to all the quality parameters and SOP
- Cooperate with other Team members, SMEs and Team Leaders.
- Contact: 7019815945
Pay: ₹16,200.00 per month
Benefits:
Application Question(s):
- Where are you located in Bangalore?
Education:
Language:
- English (Required)
- Malayalam (Required)
Location:
- Whitefield, Bengaluru, Karnataka (Required)
Work Location: In person
