Job Responsibilities
- Assist the Branch Manager in managing the overall branch operations.
- Support the achievement of branch sales, collection, and business targets.
- Generate new customers and maintain good relationships with existing customers.
- Assist in gold loan processing, documentation, verification, disbursement, and renewals.
- Monitor daily collections, cash transactions, and branch activities.
- Follow up on overdue accounts and support collection activities.
- Supervise and guide branch staff in their day-to-day activities.
- Ensure proper KYC documentation and compliance with company policies and procedures.
- Handle customer queries and resolve complaints professionally.
- Assist the Branch Manager in preparing daily, weekly, and monthly reports.
- Ensure proper security and custody of gold, cash, documents, and other branch assets.
- Support internal and external audit activities and ensure timely rectification of observations.
- Take responsibility for branch operations in the absence of the Branch Manager.
- Maintain discipline, teamwork, and a customer-focused environment at the branch.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
