The Kuhoo Story: Where Dreams Meet Data Picture this: A brilliant engineering student from a middle-class family in Tier-2 India has the potential to revolutionize technology, but traditional lenders see only their father's modest income. This is the story that sparked Kuhoo Finance—a fintech revolution that believes in Aatmanirbharta (self reliance) and transforms "what if" into "why not."
Today, we're not just another NBFC. We're dream architects, wielding AI and data science like modern-day magic wands to unlock the future earning potential hidden within every student. With our fresh RBI NBFC license, we're scaling from facilitating dreams to directly funding them—offering education loans up to ₹2 crore across engineering, management, medical programs, and cutting-edge upskilling initiatives.
Our Numbers Tell Stories: � � 100,000+ student applications processed (each one a unique dream) � � ₹300+ crore in loans facilitated (translating to countless transformed lives) � � 15,000 borrowers who now call us their launchpad to success � � 2.5 years of redefining how education financing works in India
Our DNA: The Five Core Values That Drive Us � � Ownership: We don't just work here; we build the future here Passion for Excellence: Good enough is never good enough � � Impact: Every line of code, every decision shapes a student's tomorrow � � Curiosity: We question everything and innovate fearless. At Kuhoo, we've created more than a workplace—we've built an ecosystem where innovation thrives, execution is an art form, and meritocracy isn't just a buzzword but our operating system.
Role Overview This role is based out of Kuhoo Office - Nashik. Being a member of the Business team, you will play a critical role in designing customer experience and creating leads for the business and proactively supporting the strategic alliance manager in building more business.
What will you do? - Interact with customers through Calls (Voice Process), Inbound / Outbound Calls. - Resolving Customer’s Enquiry, Requests, Complaints resolutions through email conversations, - Focus on quality of work and documentation of the action is a must. - Maintains customer records by updating account information in the database OR Drive. - Understand the customer's query and identify the customer's needs and give the best resolution to the customer on call. - Recommend potential solutions to customers by analyzing customer needs and interacting with the internal support team without long delays.
Other Requirements
Must - have
- Excellent communication skills in English and Hindi is a must
- Should - have - Listening Comprehension
Nice - to - have - Be a team player and maintain team spirit, positive energy at work `
Qualification & Experience -
UG Graduation (Any discipline - 3 years) -
PG Graduation (Any discipline) : Not Mandatory
We welcome applications from all identities and walks of life. We can’t wait to hear from you!
