Interested Candidates may share their CV to [email protected]
WhatsApp: 8714642710 / 8714642721/8714642720
Key Responsibilities
- Handle room reservations through phone, email, OTA, and walk-ins
- Enter, update, and manage bookings in the hotel reservation system
- Provide information on room types, rates, offers, and hotel facilities
- Confirm bookings and send reservation details to guests
- Coordinate with Front Office, Sales, and Housekeeping for room availability
- Process cancellations, modifications, and no-shows
- Ensure correct billing details and guest preferences are recorded
- Upsell rooms and packages to maximize revenue
- Maintain reservation reports and daily booking records
Required Skills & Qualifications
- Diploma or degree in Hotel Management or related field
- 1–3 years of experience in hotel reservations or front office
- Knowledge of hotel PMS (Opera, IDS, or similar systems)
- Good communication and customer service skills
- Attention to detail and accuracy
- Ability to work shifts and under pressure
Job Type: Full-time
Benefits:
- Food provided
- Health insurance
Experience:
- total work: 2 years (Preferred)
Work Location: In person