We are Need82 Forex and Travels Private Limited, a leading company in service industry. We’re looking for a Customer Relationship Executive to help us build and maintain strong connections with our clients, making sure they are happy and satisfied with our services.
Responsibilities:
- Assist Customers: Be the main contact for customers, helping them with their questions and issues.
- Build Relationships: Develop strong and positive relationships with customers to keep them satisfied.
- Resolve Problems: Quickly solve customer problems and complaints to keep them happy.
- Provide Information: Share details about our products or services to help customers understand what we offer.
- Collect Feedback: Ask customers for feedback to help improve our services.
- Update Records: Keep accurate information about customer interactions in the system.
- Team Collaboration: Work closely with other team members to ensure customers get the best service.
Skills & Qualifications:
- Great Communication: Speak and write clearly to explain things to customers.
- Customer-Focused: Always try to help and keep customers satisfied.
- Problem-Solving: Find quick and effective solutions for customer problems.
- Organized: Keep track of customer details and tasks.
- Team Player: Work well with others to provide the best service.
- Tech-Savvy: Comfortable using computers and CRM software.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Provident Fund
Work Location: In person
