About the Team
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs across the enterprise and oversees risk ownership across business units, products, and processes.
Within ORM, the Issues & Events Analytics team transforms operational risk data into actionable insights that support executive decision-making, strengthen governance, and drive continuous improvement. The team develops enterprise reporting capabilities and executive insights, performs advanced analytics, identifies systemic risk themes, and partners across the organization to improve how operational risk is measured, understood, and managed.
Role Summary
ORM is looking for an Analyst, Issues and Events Analytics , to support the development of enterprise analytics, strategic insights, thematic analysis, and data-driven solutions that support operational risk management across the organization.
This role is ideal for someone who enjoys solving complex business problems through data, translating analysis into meaningful analyses, and leveraging automation and emerging technologies to improve decision making.
Reporting to the Manager, Issues and Events Analytics, you will partner with stakeholders across ORM, Business Units, Technology, and Compliance to deliver high-quality analytical solutions, and strategic insights that support enterprise risk initiatives.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
