Job Summary
We are looking for an experienced and customer-focused Front Office Manager to lead our resort's front office operations. The ideal candidate will ensure excellent guest service, manage front desk staff, oversee reservations and check-ins/check-outs, and maintain smooth daily operations.
Responsibilities
- Manage day-to-day front office operations.
- Supervise, train, and support front desk staff.
- Ensure smooth guest check-in and check-out processes.
- Handle guest inquiries, requests, and complaints professionally.
- Monitor room availability, reservations, and occupancy.
- Coordinate with housekeeping and other departments.
- Prepare staff schedules and maintain attendance records.
- Ensure high standards of customer service and hospitality.
- Maintain accurate guest records and reports.
Requirements
- Bachelor's degree or Diploma in Hotel/Hospitality Management preferred.
- Minimum 3–5 years of front office experience in a hotel or resort.
- Previous supervisory or managerial experience preferred.
- Strong communication and leadership skills.
- Knowledge of hotel management software/PMS.
- Ability to work flexible shifts, weekends, and holidays.
Benefits
- Competitive salary
- Accommodation and meals
- Paid leave and holidays
- Career growth opportunities
To Apply: Please submit your resume to [Email Address] or apply through Indeed.
Experience: 3–5 years (Preferred)
Language: English (Required)
Work Location: On-site at the resort.
Pay: Up to ₹40,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Work Location: In person
