The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization and oversees risk ownership throughout business units, products, and processes. The objective of the Issues & Events team is to define, govern, and continuously enhance the Issues and Events Management Program as a second-line risk management function, partnering closely with first- and third-line stakeholders.
The Executive Insights function supports the delivery of executive reporting, management insights, and governance materials across the Issues & Events organization. The team produces timely, accurate reporting; supports metric governance; analyzes trends and risk data; and provides actionable insights to senior leadership and governance forums.
ORM is looking for a Senior Analyst, Executive Insights, to lead key components of executive reporting, management insights, metric governance, and trend analysis across the Issues & Events organization. In this role, you will own complex reporting deliverables, provide analytical support for senior leadership and governance forums, and help drive enhancements that improve reporting consistency, accuracy, and scalability.
Reporting to the Manager/Director, Issues & Events Program, the ideal candidate will bring strong analytical judgment, reporting expertise, stakeholder management skills, and a control-oriented mindset. This role requires the ability to translate complex issues and events data into clear, actionable insights while supporting governance standards and continuous improvement across reporting processes.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
