About Us:
CLYZO is a fast-growing B2B e-commerce platform backed by an established player in the pharmaceutical raw materials industry. We're transforming how pharmaceutical companies source APIs, excipients, specialty chemicals, and other raw materials through a technology-driven procurement platform.
Website: https://www.clyzo.com/
LinkedIn: https://www.linkedin.com/company/pharmonix-biologicals/
The Opportunity
We're looking for a go-getter who thrives on solving problems, building relationships, and making things happen. As our Team Leader – Sales & Operations, you'll own key pharmaceutical accounts, lead a high-performing team, and ensure customers have a seamless experience—from inquiry to delivery.
This is a fast-paced, high-impact role where you'll manage 30–40 pharma customers, drive business growth, solve complex customer challenges, mentor your team, and work cross-functionally to deliver exceptional service. If you enjoy taking ownership, wearing multiple hats, and helping build a fast-growing startup, you'll fit right in.
What You'll Do
- Own customer inquiries from requirement to successful delivery.
- Manage a portfolio of 30–40 pharmaceutical customers.
- Lead, mentor, and develop a team of two.
- Drive sales and identify new business opportunities.
- Prepare quotations, commercial offers, COAs, MSDS, and technical documentation.
- Ensure smooth order execution by coordinating with procurement, logistics, warehouse, and quality teams.
- Resolve customer escalations and deliver outstanding customer experience.
- Build long-term relationships with key customers.
- Track team performance, customer satisfaction, and operational KPIs.
- Own business targets and operational excellence.
- Visit customers 1–2 times per month to resolve technical queries and generate new business.
- Represent CLYZO professionally in customer meetings.
We're Looking For
- B.Pharm, M.Pharm, Chemistry, Biotechnology, Chemical Engineering, or Life Sciences graduate.
- 3–6 years of experience in pharma sales, customer success, operations, key account management, or supply chain.
- Previous team handling experience is an advantage.
- Excellent communication, relationship-building, and presentation skills.
- A proactive, customer-first, and solution-oriented mindset.
- Strong ownership, leadership, and problem-solving abilities.
- Willingness to travel locally for customer meetings.
Preferred Background: Pharma, Chemical, or Biotechnology companies, Pharmacists, Clinical Coordinators, Health Advisors, Lab Technicians, or Customer Success professionals looking to step into a leadership role.
Working Days- Monday to Friday with 2nd & 4th Saturdays Off
If you're excited about building customer relationships, driving business growth, and making an impact in one of India's emerging pharma-tech startups, we'd love to hear from you.
Send your CV to: [email protected]
Pay: ₹20,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
