Job Title: Visa & Compliance Officer – Australia & New Zealand
Job Overview
Pacific Quadrant is seeking a proactive and detail-oriented Visa & Compliance Officer to manage the post-offer and visa processing journey for students applying to institutions in Australia and New Zealand. The role focuses on ensuring compliance, coordinating with recruiters, and driving successful offer-to-visa conversions.
Key Responsibilities
Post-Offer Management
- Manage student cases from offer issuance to visa submission.
- Track student progress and ensure timely completion of requirements.
- Maintain accurate records in internal systems.
Recruiter Coordination
- Follow up with recruiters for pending documents, payments, and updates.
- Ensure compliance with institution requirements and deadlines.
- Support improved offer-to-visa conversion rates.
Visa Processing
- Guide students and recruiters on visa documentation requirements.
- Review financial documents, SOPs, and supporting documents.
- Coordinate visa application preparation and submission.
Compliance & Documentation
- Verify document authenticity and completeness.
- Ensure compliance with institutional and immigration regulations.
- Maintain accurate compliance records.
Stakeholder Management
- Liaise with admissions teams, recruiters, and internal stakeholders.
- Provide regular case updates and escalate risks or delays.
Reporting
- Monitor offer holders, visa submissions, and conversion status.
- Prepare regular reports and proactively address bottlenecks.
Key Performance Indicators (KPIs)
- Offer-to-visa conversion rate
- Timely visa application submissions
- Documentation and compliance accuracy
- Recruiter engagement and follow-up effectiveness
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
