About UPAY
UPAY strives to make education for all increasingly accessible with its two major prongs – Footpathshaala and Reach and Teach. Children are taught through open classroom programs using various recreational and skill developmental activities with the vision of a world where education is no longer a distant dream for every child.
UPAY is the product of a passionate young IIT Kharagpur graduate wishing to change the life of every Indian child through the most powerful tool – education. Intending to replace begging bowls with books, Varun Shrivastava, along with three equally driven young Engineers laid the foundation for UPAY on 20th May, 2010. Since its inception 11 years ago, UPAY has achieved various milestones with its multi-dimensional and personally-catered approach. With the motto that, if the children can’t reach school, let the school reach them, UPAY envisions removing the disparities in the field of education.
About the Position:
The Organization Management Manager is a mission-critical leadership role responsible for ensuring seamless coordination across all functions of the organization. This role acts as the central anchor, integrating efforts across programs, outreach, partnerships, fundraising, administration, and compliance.
The position requires a highly organized, proactive, and relationship-driven individual who can drive execution, maintain systems, strengthen stakeholder engagement, and ensure accountability across departments.
Location: - Nagpur
Roles and Responsibilities: -
1. Organizational Coordination & Governance
- Act as the central coordination point between Programs, Outreach, Partnerships, Finance, and HR
- Conduct regular interface meetings with Functional Leads (FLs) and teams
- Prepare and review Minutes of Meetings (MOMs) and ensure follow-ups
- Maintain central activity logs, weekly checklists, and exception reports
- Track organizational performance through MIS reviews (Program & Program Support)
- Lead new initiatives and expansion planning
2. Donor Engagement & Fundraising
- Build and manage relationships with existing and potential donors/CSR partners
- Conduct cold outreach, liaisoning visits, and partnership meetings
- Identify and compile grant opportunities and funding sources
- Lead proposal writing, updating, and proposal database management
- Ensure timely donor reporting (monthly, quarterly, annual)
- Plan and execute employee engagement and volunteering initiatives
- Maintain donor databases, mapping, and follow-ups
3. Communication & Branding
Lead creation of:
- Internal bulletins and newsletters
- External communication materials
- Impact stories and success narratives
- Ensure website and volunteer platform content is updated
4. Reporting, Documentation & MIS
Compile and review:
- Weekly, monthly, and quarterly MIS reports
- Donor and supporter databases
- Email databases and communication lists
- Lead preparation of:
- Impact reports (half-yearly & annual)
- CSR-specific reports
- Activity and analytics reports
- Fund utilization and expenditure reports
- Ensure accurate documentation across all functions
5. Partnerships & Stakeholder Management
Develop and manage partnerships across sectors:
- CSR, healthcare, education, awareness campaigns, POSH, etc.
- Identify collaboration opportunities with colleges, corporates, and institutions
- Facilitate external meetings and stakeholder visits
6. Administrative & Operational Management
Oversee:
- Claims, advances, and financial coordination
- Resource and material planning
- Circulars, policies, and SOP compilation
- Ensure smooth functioning of administrative systems
- Ensure implementation of funder-supported projects
- Maintain records of awards, recognitions, and organizational milestones
7. Compliance, Audit & Statutory Requirements
- Ensure adherence to all statutory requirements including:
- 12AA, 80G, ITR, 10BD, CSR compliance, etc.
- Manage:
- Audit processes and documentation (quarterly & annual)
- Due diligence documentation
- MOUs and agreements (drafting & tracking)
- Maintain audit calendars and track non-conformances
8. Monitoring, Evaluation & Data Systems
- Ensure data collection and validation across departments
- Handle impact measurement and reporting systems
- Oversee database compilation across all functions
- Strengthen organizational data systems and reporting efficiency
9. Field Engagement & Quality Assurance
- Conduct regular center visits
- Review program implementation and documentation and provide feedback
- Capture impact stories, case studies, and field insights
Key Deliverables
- Timely and accurate MIS and reporting systems
- Strong donor pipeline and engagement
- High-quality communication and branding outputs
- Effective cross-functional coordination
- Compliance and audit readiness at all times
- Scalable systems for organizational growth
Eligibility & Qualification Requirement: -
- Strong organizational and project management skills
- Excellent communication (written & verbal)
- Content review and storytelling ability
- MS Office / Google Workspace proficiency
- Basic understanding of social media and digital tools
- High ownership and accountability and ability to manage multiple priorities
- Attention to detail and process orientation
- Proactive and solution-driven mindset
- Alignment with social sector values
Preference:
1-3 years of experience in NGO management / program coordination / operations
Graduate/Postgraduate in Management, Social Work, or related fields
Salary: Till 30000 INR as per knowledge and experience.
Hiring process:
1. Online application
2. Written assessment
3. Interview
Job Types: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
Application Question(s):
- What is your English proficiency level?
Beginner
Advanced
Proficient
- Do you have any prior work experience in NGO operations and management?
Education:
Experience:
- Administration: 1 year (Required)
Work Location: In person
