Position: Clinic Coordinator
Location: Shivam Building, Rafi Ahmed Kidwai Road, Esplanade, Mullick Bazar, Taltala, Kolkata – 700016
Experience: Minimum 1 year of relevant experience
Industry: Healthcare / Multi-Specialty Clinic
Employment Type: Full-time (Rotational shifts & weekend availability)
Salary: Competitive, based on experience and qualifications
About the Role
We are looking for a dynamic and patient-focused Clinic Coordinator to manage the day-to-day operations of our multi-specialty clinic. The ideal candidate should have strong communication, leadership, and administrative skills, along with experience in clinic operations, revenue generation, doctor coordination, and patient relationship management.
Key Responsibilities
- Oversee the daily operations of the clinic to ensure smooth functioning.
- Coordinate with doctors regarding schedules, onboarding, and operational support.
- Ensure excellent patient experience through effective customer service.
- Generate revenue by improving patient engagement and clinic performance.
- Manage clinic infrastructure, staff coordination, and administrative activities.
- Handle patient appointments, registrations, and follow-ups.
- Coordinate with internal teams to maintain operational efficiency.
- Maintain accurate patient records using EMR/EHR systems.
- Assist with insurance claim processing and medical billing.
- Resolve patient concerns professionally and promptly.
- Prepare operational reports and ensure compliance with clinic policies.
Required Skills & Qualifications
- Minimum 1 year of experience in clinic administration or sales in a multi-specialty clinic.
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Experience in clinic revenue generation and infrastructure management.
- Experience in doctor onboarding and coordination.
- Strong organizational, multitasking, and time management skills.
- Customer-focused approach with excellent problem-solving ability.
- Familiarity with EMR/EHR software.
- Basic knowledge of medical billing and insurance claim processing.
- Ability to work under pressure in a fast-paced healthcare environment.
- Professional appearance and positive attitude.
- A strong network within the Kolkata medical fraternity will be an added advantage.
- No age restriction.
Pay: ₹20,000.00 - ₹40,000.00 per month
Application Question(s):
- How many years of experience do you have in clinic administration or a multi-specialty healthcare setup?
- Have you worked in a multi-specialty clinic?
- What were your responsibilities in your previous clinic?
- Have you coordinated with doctors regarding appointments, schedules, or onboarding?
- Have you been responsible for improving clinic revenue?
- Which EMR/EHR software have you used?
- Do you have experience in medical billing or insurance claim processing?
- Have you handled clinic infrastructure or vendor management?
- Are you comfortable working rotational shifts and weekends?
- What is your current salary and expected salary?
- How soon can you join?
Experience:
- Healthcare management: 1 year (Preferred)
Work Location: In person
