Job description:
About Us
SOL Brand Solutions Pvt Ltd. is a leading global exhibitions, events, and branding agency with offices in India, UAE, France, Germany, and the USA. We are looking for a motivated Telecaller / Customer Care Executive to join our Mumbai team. You will connect with potential clients, support the sales team, and maintain accurate lead records.
Key Responsibilities
- Make outbound calls to potential and existing clients to promote company services.
- Handle inbound calls and address client queries professionally.
- Explain company offerings clearly and persuasively.
- Maintain accurate records of calls, leads, and client information in Excel or CRM tools.
- Schedule meetings/appointments for the sales team.
- Follow up with leads to ensure conversion.
- Achieve daily/weekly call and lead-generation targets.
- Support the business development team in client acquisition and reporting.
Requirements
- Graduate / HSC with proven experience in telecalling, customer service, or inside sales.
- Excellent communication skills in English and Hindi (regional languages a plus).
- Basic Excel and computer skills for data entry and lead tracking.
Perks & Benefits
✨ Career growth in a global events & exhibitions company
✨ Training and development opportunities
✨ Supportive and dynamic work environment
Apply Now!
If you’re an enthusiastic communicator with a knack for organizing leads and maintaining data, we’d love to hear from you!
Job Type: Full-time
Benefits:
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Job Type: Full-time
Pay: ₹10,349.56 - ₹20,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid time off
Ability to commute/relocate:
- Ghatkopar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person