About the Team
The Admin team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives.
Key Responsibilities
- Manage day-to-day office administration and facility operations, ensuring a clean, safe, and well-maintained workplace environment.
- Oversee housekeeping, pantry, and cafeteria operations to ensure high service standards and uninterrupted employee support.
- Ensure availability of pantry supplies, office consumables, and employee amenities at all times.
- Monitor food quality, meal availability, hygiene standards, and overall cafeteria experience.
- Coordinate with vendors and service providers for maintenance, repairs, and smooth facility operations while ensuring SLA compliance.
- Act as the primary point of contact for employee administration-related queries and provide timely resolution.
- Conduct regular facility inspections, audits, and walkarounds to identify and address operational gaps proactively.
- Manage operational documentation, checklists, trackers, MIS reports, and maintain records in shared repositories.
- Ensure adherence to the annual operations calendar, including periodic activities and preventive maintenance schedules.
- Oversee periodic activities such as carpet shampooing, plant audits and replacements, deep cleaning, pest control, and workplace upkeep initiatives.
- Plan, coordinate, and provide on-site support for meetings, events, leadership visits, and employee engagement activities.
- Partner with internal stakeholders to deliver a seamless workplace and employee experience.
- Process vendor invoices, track budgets, and maintain operational reports.
- Drive continuous improvement initiatives focused on employee experience, operational excellence, and workplace standards.
Must Haves
- 4–5 years of experience in Corporate Administration, Integrated Facilities Management (IFM), Hospitality Operations, or Workplace Services.
- Graduate in any discipline; Hotel Management (BHM) preferred.
- Strong knowledge of housekeeping, cafeteria, pantry, and facility operations.
- Experience managing office spaces of at least 3–4 lakh sq. ft.
- Experience in vendor management, stakeholder management, and SLA governance.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience in conducting facility audits and compliance checks.
- Strong communication and interpersonal skills with the ability to engage stakeholders at all levels.
- Excellent organizational, multitasking, and problem-solving abilities.
- Ability to prioritize tasks, manage multiple activities, and meet deadlines in a fast-paced environment.
- Proactive mindset with strong ownership and attention to detail.
- Customer-focused approach with a passion for delivering an excellent employee experience.
About Navi
We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!
To know more about us, our work, people, culture, values etc., check out navi.com/careers.
Our Culture
At Navi, we’re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to
solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you’re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
We’re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at navi.com/careers/values-at-navi to see what drives us every day.
If this feels like you, Navi is the place to grow, thrive and make a real impact.
