Key Responsibilities
- Drive sales performance and ensure the achievement of revenue, profitability, and KPI targets across all assigned stores.
- Oversee the day-to-day operations of multiple retail outlets, ensuring compliance with company policies, SOPs, and operational standards.
- Plan workforce requirements and lead the recruitment, selection, onboarding, and deployment of Retail Sales Executives and Store In-Charges in coordination with the HR Department.
- Lead, coach, mentor, and develop Store In-Charges and retail teams to improve productivity, accountability, and customer engagement.
- Set performance expectations, conduct regular performance reviews, and implement training and development initiatives.
- Monitor inventory levels, stock replenishment, stock movement, stock ageing, and shrinkage to ensure optimum inventory control.
- Analyze sales performance, customer trends, and operational data to identify opportunities for business growth and continuous improvement.
- Ensure high standards of customer service, visual merchandising, housekeeping, and brand presentation across all stores.
- Conduct regular store visits, operational audits, and compliance inspections, implementing corrective actions where necessary.
- Coordinate with procurement, warehouse, marketing, finance, and HR to ensure smooth business operations.
- Prepare management reports, sales forecasts, operational reviews, and action plans to support strategic decision-making.
- Drive employee engagement, discipline, succession planning, and retention within the retail division.
- Ensure compliance with company policies, health & safety standards, and all statutory and regulatory requirements.
Pay: ₹45,000.00 - ₹60,000.00 per month
Application Question(s):
- Current Salary
- Expected Salary
- Notice Period
Experience:
- relevant: 6 years (Required)
Work Location: In person
