Job Description:
Location: 4th Floor, near Prem Motor service centre, Bais Godam, Jaipur, Rajasthan
About Us:RSG Stones is a leader in the natural stone industry since 25+ years. We specialize in delivering premium quality stones globally. Learn more at www.rsgstones.com
Join Our Team as a Customer Relationship Manager: Are you a CRM rock star with a passion for driving business growth and delivering exceptional customer experiences? We're looking for a highly motivated and experienced professional to join our dynamic team and take our client relationships to the next level! As a CRM leader, you'll be the face of our company, building and nurturing relationships with key decision-makers, understanding their business objectives, and identifying opportunities to drive growth and expansion. You'll be a strategic thinker, a problem-solver, and a team player who can collaborate with cross-functional teams to deliver tailored solutions that exceed customer expectations.
Your Key Responsibilities:
- Develop and execute account strategies to drive revenue growth and customer satisfaction
- Analyze customer feedback, preferences, and pain points to identify opportunities for growth and improvement
- Collaborate with marketing, product, and sales teams to deliver exceptional customer experiences and drive business outcomes
- Conduct in-depth market research and competitor analysis to inform sales strategies and product development
- Lead complaint resolution efforts, ensuring timely and effective solutions that exceed expectations
- Stay ahead of the curve with regular factory visits, training sessions, and industry events - Manage digital assets, including product images and marketing materials, using Dropbox
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development
- Competitive salary and benefits package
- Collaborative team culture with a focus on innovation and customer satisfaction
- Opportunities to work with leading brands and drive business growth
Requirements:
- Bachelor's degree in Marketing, Sales, Business, or a related field
- 4-5 years of experience in CRM, sales, or marketing, with a proven track record of success in Exports, Construction, Manufacturing, or Design
- Excellent communication, interpersonal, and negotiation skills, with the ability to build rapport with C-level executives
- Strong analytical and problem-solving skills, with proficiency in CRM software (e.g., Salesforce)
- Strong English language skills, with the ability to communicate effectively in a global business environment
- Familiarity with Dropbox or similar cloud storage platforms. If you're a motivated and experienced CRM professional looking for a new challenge, we'd love to hear from you!
Job Type: Full-time
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
