Job Description – IT Assistant / IT Administrator
Position: IT Assistant
Department: Information Technology (IT)
Location: Corporate Office / Project Sites
Experience: 4-6 Years
Job Summary
We are seeking a proactive and technically skilled IT Assistant with 4-6 years of experience to support and maintain the organization's IT infrastructure. The candidate will be responsible for hardware and software support, user account management, network troubleshooting, IT asset management, and providing technical assistance to employees.
Key Responsibilities
- Provide first-level technical support for desktops, laptops, printers, scanners, and other IT equipment.
- Install, configure, and maintain operating systems, software applications, and antivirus solutions.
- Troubleshoot hardware, software, network, and email-related issues.
- Manage user accounts, passwords, and access permissions.
- Configure and support LAN, Wi-Fi, internet connectivity, and VPN access.
- Maintain IT asset inventory, including laptops, desktops, SIM cards, mobile phones, and accessories.
- Coordinate with vendors for hardware procurement, repairs, and AMC services.
- Assist in onboarding and offboarding employees by creating email IDs and allocating IT assets.
- Monitor system performance and ensure timely resolution of IT tickets.
- Perform regular data backup and recovery procedures.
- Ensure compliance with IT security policies and best practices.
- Maintain documentation of IT assets, licenses, and support activities.
Required Qualifications
- Diploma / Bachelor's Degree in Computer Science, Information Technology, or a related field.
- 4-6 years of experience in IT support or system administration.
- Knowledge of Windows OS, Microsoft Office 365, Outlook, and Active Directory.
- Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, routers, and switches.
- Experience in hardware troubleshooting and system maintenance.
Preferred Skills
- Knowledge of CCTV, biometric attendance systems, and access control systems.
- Familiarity with cloud platforms and IT security practices.
- Strong problem-solving and troubleshooting skills.
- Good communication and interpersonal skills.
- Ability to work independently and manage multiple tasks.
Salary
As per company standards and candidate experience.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
