Job description
Role & responsibilities
- Guest Service Excellence: Providing exceptional service to ensure a memorable guest experience.
- Greeting & Seating: Welcoming guests with a positive attitude and ensuring prompt and efficient seating.
- Product Knowledge: Demonstrating expertise in products and services to assist customers effectively.
- Guest Experience Management: Ensuring a seamless and pleasant experience throughout the customer journey.
- Cleanliness & Presentation: Maintaining a clean, organized, and visually appealing environment at all times.
- Team Collaboration: Working effectively with team members to achieve operational goals and ensure smooth service.
- Sales & Upselling: Actively engaging with customers to drive sales and enhance product recommendations.
- Compliance & Safety: Adhering to all health, safety, and compliance standards to ensure a safe environment.
- Leadership & Training: Leading by example, providing guidance, and training team members to ensure service excellence.
- Advanced Guest Service: Handling complex guest requests and resolving issues to guarantee complete satisfaction.
- Operational Efficiency: Streamlining operations to optimize resource use and enhance service delivery.
- Inventory & Supplier Management: Ensuring stock levels are maintained and liaising with suppliers for timely deliveries.
- Sales & Revenue Growth: Driving sales strategies to meet and exceed revenue targets.
- Quality Control: Ensuring consistency in product/service quality, in line with brand standards.
- Compliance & Safety Leadership: Taking a proactive role in ensuring adherence to safety regulations and company policies.
Job Type: Full-time
Pay: From ₹16,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
