Key Responsibilities:
- Relationship Building: Serve as the main point of contact to build and maintain strong, trusted advisor relationships with clients.
- Account Growth: Identify upselling and cross-selling opportunities within existing accounts to meet revenue and sales targets.
- Project Oversight: Collaborate with internal departments (like marketing, engineering, or product) to ensure timely and successful delivery of client solutions.
- Issue Resolution: Act as a mediator to address and resolve client complaints and escalations promptly.
- Reporting: Prepare and deliver regular performance reports, account reviews, and forecasts to internal and external stakeholders.
Qualifications and Skills
- Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- Experience: Proven track record in account management, customer service, or sales (typically 1 to 5+ years depending on account size/complexity).
- Communication: Exceptional verbal and written communication skills with a strong aptitude for negotiation and presentations.
- Technical Skills: Proficiency with CRM software (e.g., Salesforce, HubSpot) and MS Office.
- Interpersonal Skills: Strong active listening, critical thinking, and problem-solving abilities.
Interested Candidates can connect over 9259440918
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Work from home
Work Location: Hybrid remote in Bareilly, Uttar Pradesh (Bareilly)
