Role Summary
We are looking for a detail-oriented MIS Operations Executive to manage business reporting, operational data, dashboards, and performance tracking across departments. The role requires maintaining accurate MIS reports, ensuring timely reporting, analysing business data, and supporting management with actionable insights for decision-making.
The ideal candidate should have excellent analytical skills, advanced Excel proficiency, and the ability to manage large datasets with high accuracy.
Key Responsibilities:
1. MIS & Reporting
- Prepare and publish Daily, Weekly, and Monthly MIS reports.
- Maintain business dashboards across Sales, Operations, Marketing, HR, and Customer Support.
- Consolidate data from multiple departments into standardized reports.
- Ensure accuracy, completeness, and timely submission of all reports.
2. Data Management
- Collect, validate, and organize business data from different teams.
- Maintain master data, trackers, and operational databases.
- Perform data cleansing and validation to eliminate errors.
- Ensure confidentiality and integrity of business information.
3. Business Analytics
- Analyse trends in sales, marketing, inventory, customer support, and operational performance.
- Generate reports highlighting key insights, variances, and business opportunities.
- Prepare management reports with recommendations based on data analysis.
- Support forecasting and business planning.
4. Dashboard Management
- Develop and maintain automated dashboards using Excel or Google Sheets.
- Track department-wise KPIs and performance metrics.
- Monitor daily progress against targets.
- Ensure real-time visibility of business performance.
5. Operational Support
- Coordinate with departments to collect daily operational data.
- Follow up on pending reports and ensure timely submissions.
- Standardize reporting formats across teams.
- Assist in preparing review presentations and management reports.
6. Process Improvement
- Identify opportunities to automate reports and improve reporting efficiency.
- Recommend process improvements based on data trends.
- Minimize manual reporting through automation wherever possible.
- Maintain documentation of reporting processes.
Key Performance Indicators (KPIs)
- Reporting
- 100% on-time MIS submissions.
- Report accuracy above 99%.
- Daily dashboard updates completed before agreed timelines.
- Zero reporting delays.
- Data Quality
- Data accuracy.
- Data validation compliance.
- Error-free reporting.
- Timely reconciliation.
- Analytics
- Weekly trend analysis.
- Monthly business insights.
- Variance reporting.
- Actionable recommendations.
- Operations
- Timely collection of departmental data.
- Tracker completion.
- Process automation initiatives.
- Cross-functional coordination.
- Skills Required
- Advanced Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, INDEX-MATCH, Power Query, Charts).
- Google Sheets.
- MIS Reporting.
- Data Analysis.
- Dashboard Creation.
- Data Validation.
- Presentation Skills.
- Strong analytical and problem-solving abilities.
- Excellent attention to detail.
Preferred Qualifications
- Bachelor's degree in Commerce, Business Administration, Statistics, Mathematics, Computer Applications, or a related field.
- 2–5 years of experience in MIS, Operations, Business Analytics, or Reporting.
- Experience working with ERP systems or CRM platforms is an added advantage.
- Knowledge of Power BI or Google Looker Studio is preferred.
Key Deliverables
- Accurate daily, weekly, and monthly MIS reports.
- Department-wise KPI dashboards.
- Plan vs. Achievement reports.
- Sales and operational performance reports.
- Attendance and productivity reports.
- Customer support and service dashboards.
- Business review presentations.
- Data-backed recommendations for operational improvements.
- Performance Expectations
- Maintain 99%+ data accuracy across all reports.
- Ensure 100% on-time submission of MIS reports.
- Proactively identify reporting gaps and resolve discrepancies.
- Improve reporting efficiency through automation and standardization.
- Deliver clear, actionable insights to support business decisions.
- Demonstrate strong ownership, responsiveness, and cross-functional collaboration.
Pay: ₹30,000.00 - ₹40,000.00 per month
Application Question(s):
- What is your current in-hand salary?
- What is your salary expectations?
- What is your notice period?
- Are you comfortable in working 6 days a week?
- Have you worked with D2C company?
Work Location: In person
