About Company – IAFA
IAFA is a leading office furniture company specializing in ergonomic chairs and executive seating solutions. We help businesses and individuals create productive, comfortable, and stylish workspaces through high-quality, customizable furniture.
With advanced manufacturing technology and a presence in 150+ cities across India, IAFA delivers reliable, innovative, and cost-effective solutions tailored to your needs. Whether you’re a growing startup or an established enterprise, we are committed to enhancing your workspace with superior design and functionality.
Job Overview
We are seeking an experienced Quality Manager to oversee and ensure product quality across all stages of chair manufacturing, including raw materials, in-process production, and finished goods. The candidate will be responsible for implementing quality control systems, improving processes, and ensuring customer satisfaction by delivering defect-free products. Able to handle customer complaints, CAPA, Spare management. training to team, control rejection reworks.
Job Title: Quality Manager
Location: Padgha, Thane, Maharashtra
Experience: 5–10 years in quality management in furniture/chair manufacturing industry
Salary: - Rs. 30,000/- to Rs. 40,000/- Per Month
Key Responsibilities
1. Quality Control & Assurance
- Develop, implement, and maintain quality standards for chair manufacturing (wood, metal, plastic, upholstery).
- Monitor incoming raw materials (foam, fabric, wood, metal frames, hardware).
- Conduct in-process quality checks at cutting, welding, polishing, painting, assembly, and finishing stages.
- Ensure final inspection before dispatch meets company and client standards.
2. Process Improvement
- Identify quality issues and implement corrective & preventive actions (CAPA).
- Work closely with production to reduce rejection, rework, and wastage.
- Introduce lean manufacturing and continuous improvement practices.
3. Documentation & Compliance
- Maintain quality reports, inspection records, and audit documentation.
- Develop SOPs (Standard Operating Procedures) for all quality processes.
- Ensure compliance with ISO standards (ISO 9001 preferred).
4. Team Management
- Lead and train quality inspectors and line supervisors.
- Conduct regular training on quality standards and defect identification.
- Monitor team performance and ensure accountability.
5. Supplier Quality Management
- Evaluate and monitor vendor quality performance.
- Conduct vendor audits and ensure raw material quality compliance.
6. Customer Quality & Complaints
- Handle customer complaints related to product quality.
- Perform root cause analysis and implement corrective actions.
- Ensure timely resolution and customer satisfaction.
Key Skills Required
- Strong knowledge of furniture/chair manufacturing processes.
- Expertise in quality tools (7 QC Tools, Root Cause Analysis, CAPA).
- Knowledge of materials: wood, metal, plastic, foam, fabric.
- Good leadership and team management skills.
- Strong analytical and problem-solving ability.
- Familiarity with ISO standards and audit processes.
KPIs (Key Performance Indicators)
- Reduction in rejection & rework %
- Customer complaint rate
- First-pass yield (FPY)
- Vendor quality performance
- On-time quality inspection completion
Qualification & Experience
- Education: Diploma / B.Tech in Mechanical / Production / Industrial Engineering or relevant field.
- Experience: 5–10 years in quality management in furniture/chair manufacturing industry.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
