ARDEM Data Services is a Business Process Outsourcing (BPO) and data services company delivering managed operations support to clients across finance, healthcare, logistics, and other industries. We help logistics companies, 3PLs, manufacturers, distributors, and transportation teams run high-volume, document-heavy, exception-heavy workflows with greater visibility, speed, accuracy, and follow-through.
We are hiring a Business Development Consultant to develop new client relationships and commercial opportunities across freight back-office workflows, freight billing, freight audit support, BOL/POD documentation, carrier/customer documentation, warehouse admin, logistics data processing, track-and-trace support, claims/admin workflows, and transportation operations support.
This role is focused on managed operations opportunities — not generic freight brokerage, transactional carrier sales, or staffing. You will own the full sales cycle: prospecting, running sequences, qualifying, discovery, shaping the opportunity, coordinating solutioning, and closing.
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Managed freight billing, freight audit support, BOL/POD processing, load documentation, carrier/customer admin, track-and-trace support, claims/admin workflows, warehouse admin, and logistics data processing.
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Operational support lanes with trained teams, workflow discipline, reporting, QA, exception handling, SLA visibility, and practical technology.
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Business outcomes: better visibility, fewer backlogs, faster processing, cleaner documentation, improved control, lower internal burden, and scalable support for recurring operations.
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Build targeted account lists and outbound sequences around logistics, 3PL, warehousing, freight, transportation, distribution, and operations buyer pain.
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Research trigger events such as rapid shipment growth, hiring challenges, documentation backlogs, carrier/customer service strain, system changes, M&A, new facilities, compliance pressure, or freight cost visibility issues.
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Run consultative discovery around current workflow, shipment/document volume, systems, exceptions, handoffs, service levels, stakeholders, timing, business impact, and decision path.
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Develop qualified opportunities and lead them through discovery, solution review, proposal direction, commercial negotiation, and close.
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Coordinate with Solutions, Delivery, Revenue Ops, and Commercial Leadership to shape credible managed operations solutions.
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Maintain strong CRM discipline: buyer context, qualification notes, next steps, risks, source, stage, value, and close plan.
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5+ years of consultative sales, business development, solution selling, transportation/logistics services sales, 3PL services, logistics technology, freight audit/payment, transportation back-office, warehousing services, or operations-oriented commercial experience.
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Strong understanding of logistics operations, freight workflows, transportation documentation, 3PL operations, warehouse admin, carrier/customer processes, or operational back-office support.
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Can speak credibly with COO, VP Operations, VP Logistics, Transportation, Warehouse, Supply Chain, and Finance Operations stakeholders.
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Has created pipeline through outbound effort, not only managed inbound leads.
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Commercial judgment: knows when a logistics prospect has a real managed operations problem versus a transactional vendor request.
This is a 100% remote role. Candidates must have their own Windows-based system that meets the following specifications:
Device Type
Windows Laptop or Desktop
Screen Size
Minimum 14 inches
Screen Resolution
Full HD (1920 × 1080)
Processor
Intel Core i5 (or higher)
RAM
Minimum 8 GB or more (Mandatory)
Software
AnyDesk (Installation Required)
✅ 100% Remote Work (Work From Home)
✅ Structured Learning & Development Program
✅ Dedicated Mentorship from Industry Professionals
✅ Group Health Insurance Coverage
✅ Professional Skill Development
✅ Exposure to International Business Processes
✅ Career Growth Opportunities
✅ Collaborative and Learning-Focused Work Culture
✅ Employee Provident Fund (EPF) Benefits as per company policy after probation completion
✅ Eligibility for the Company’s Profit-Sharing Program upon successful confirmation as a full-time employee, subject to company policy and performance criteria
