Job Purpose
The Branch Manager will be responsible for overseeing overall branch operations, driving business growth, managing team performance, ensuring compliance, and delivering excellent customer service while achieving branch targets.
Key Responsibilities
- Manage end-to-end branch operations and ensure smooth day-to-day functioning
- Achieve business targets for sales, revenue, and profitability
- Lead, motivate, and manage branch staff to ensure high performance
- Develop and implement local business development strategies
- Ensure adherence to company policies, processes, and regulatory compliance
- Monitor branch expenses and control operational costs
- Handle customer escalations and ensure high service standards
- Coordinate with HO and other departments for operational support
- Review MIS reports and take corrective actions as required
- Conduct regular team meetings, training, and performance reviews
Required Skills & Competencies
- Strong leadership and people management skills
- Excellent communication and interpersonal abilities
- Business development and sales acumen
- Problem-solving and decision-making skills
- Ability to manage operations and compliance effectively
- Proficiency in MS Office and MIS reporting
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
