Job Details
- Job Title: Sales Coordinator (Back Office)
- Designation: Sales Coordinator
- Role Type: Back Office Sales Coordination / Backend Sales Support
- Company: ARASPL
- Location: Kolkata, West Bengal
- Employment Type: Full-Time
- Experience: 1–3 Years
- Salary: ₹12,000 – ₹20,000 per month
About the Company
ARASPL Steels Private Limited is a growing organization in the steel and infrastructure sector, specializing in MS steel products, fabricated components, and engineering solutions across India. The company serves construction, EPC, industrial, and fabrication sectors with a strong commitment to quality, reliability, and customer satisfaction.
Job Summary
We are looking for a proactive and detail-oriented Sales Coordinator (Back Office) to manage backend sales coordination, enquiry handling, quotation submission, commercial follow-ups, and order processing activities.
The candidate will coordinate the complete sales cycle from enquiry generation to order confirmation by handling customer communication, commercial offers, negotiation follow-ups, and internal coordination with different departments.
This role primarily involves handling the complete backend sales workflow:
Enquiry → Offer Submission → Follow-Up / Chase-Up → Negotiation Coordination → Offer Review etc.
Key Responsibilities
1. Sales Process Coordination
- Manage complete backend sales coordination activities from enquiry stage to order closure
- Handle enquiries received through digital business channels and online business platforms
- Understand customer requirements and coordinate internally for pricing, specifications, and product details
- Coordinate quotation preparation, commercial offers, and offer submissions
- Conduct regular follow-ups (chase-up) with customers regarding submitted quotations and offers
- Coordinate negotiation discussions and commercial revisions with internal departments
- Maintain proper tracking of enquiry status, Won/Lost reports, and sales pipeline updates
2. Commercial & Order Coordination
- Coordinate PO acceptance and draft approval process
- Handle Proforma Invoice (PI), Credit terms, LC documentation, and payment coordination
- Support order processing and commercial documentation activities
- Coordinate with internal teams for smooth order execution and customer support
- Maintain proper records of quotations, commercial approvals, and order documents
3. Client Communication & Relationship Management
- Maintain professional communication with customers regarding enquiries, offers, negotiations, and order updates
- Respond to client queries in a timely and professional manner
- Coordinate with existing and new customers for sales-related requirements
- Build and maintain strong business communication with clients
4. Documentation & Reporting
- Maintain enquiry trackers, quotation records, and sales reports in MS Excel
- Prepare daily/weekly follow-up reports and status updates
- Maintain organized documentation of customer interactions and commercial communications
- Ensure proper reporting and record maintenance for backend sales operations
Technical Competencies
- Basic understanding of backend sales coordination and commercial sales process
- Knowledge of quotation preparation and commercial documentation
- Familiarity with enquiry management and customer coordination
- Good working knowledge of MS Excel and reporting tools
- Understanding of industrial/B2B sales coordination process will be preferred
Eligibility Criteria
Education
- Graduate in any discipline
Experience
- 1–3 years experience in:
- Sales Coordination
- Back Office Sales
- Backend Sales Support
- Commercial Coordination
- Customer Coordination
Industry Preference
Preference will be given to candidates from:
- Steel Industry
- Infrastructure
- Fabrication
- Industrial Product Sales
- Engineering / EPC Sector
Required Skills
- Good command of English (spoken and written)
- Strong communication and follow-up skills
- Good commercial coordination ability
- Customer handling and relationship management skills
- Strong organizational and multitasking ability
- Attention to detail and professional working approach
Key Attributes
- Responsible and proactive
- Positive attitude and team player
- Strong coordination and communication ability
- Ability to work under deadlines and manage priorities efficiently
How to Apply
Interested candidates can share their updated resume at:
[email protected] or [email protected]
Pay: ₹12,000.00 - ₹20,000.00 per month
Application Question(s):
- Do you have experience in handling end-to-end sales coordination (Enquiry → Offer → Follow-up → Order)?
- How many years experience in steels sector ?
Experience:
- Inside sales: 1 year (Required)
Language:
Work Location: In person
