The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
We are seeking a highly skilled and detail-oriented Quality Engineer with strong experience in MLOps platforms within the FinTech domain . The ideal candidate will play a critical role in ensuring the quality, reliability, scalability, and operational excellence of machine learning platforms that support model development, automated retraining, and deployment across both Batch and Real-Time (RT) processing environments.
- Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or related discipline.
- Strong experience in Quality Engineering / QA Automation with exposure to MLOps platforms .
- Proven experience in the FinTech or Financial Services industry.
- Hands-on expertise with ML lifecycle tools and platforms such as:
- MLflow, Kubeflow, SageMaker, Databricks, Vertex AI, or similar
- Jenkins, GitHub Actions, ArgoCD, or CI/CD orchestration tools
- Docker, Kubernetes, OpenShift
- Experience validating both Batch and Real-Time/Streaming architectures using technologies such as Kafka, Spark Streaming, Flink, or similar.
- Strong programming/scripting skills in Python, Java, or similar languages.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Familiarity with model monitoring, drift detection, explainability, and governance frameworks.
- Strong understanding of test automation, API testing, performance testing, and data quality validation.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
