Key Responsibilities:
- Greet customers, assess service needs, and provide repair/maintenance recommendations.
- Communicate customer concerns to technicians and ensure proper diagnosis.
- Manage work orders, track service progress, and ensure on-time completion.
- Provide updates to customers and ensure post-service satisfaction.
- Upsell additional services and products when appropriate.
- Maintain accurate records of services and parts used.
Qualifications:
- Previous experience in automotive service, preferably with multi-brand knowledge.
- Strong communication, customer service, and organizational skills.
- Ability to explain technical information clearly.
- A valid driver’s license.
Benefits:
- Competitive salary, attractive incentives and benefits.
- Professional development and training opportunities.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Leave encashment
- Paid sick time
Experience:
- total work: 2 years (Preferred)
Work Location: In person
