Job Role
Are you a motivated graduate or a fresher looking to kickstart your career in a fast-paced, rewarding industry? We are a UK-based healthcare staffing provider looking for enthusiastic individuals to join our dynamic operations team.
In this role, you will be the driving force behind connecting healthcare facilities with essential staff. You will manage daily communications with care homes and partner agencies, ensuring shifts are filled efficiently. No prior experience is necessary—we provide comprehensive training to equip you with all the skills you need to succeed.
Key Responsibilities
- Shift Allocation & Rota Management: Coordinate and allocate shifts to healthcare professionals within our staff pool, ensuring care homes are fully supported.
- Staff Profile Management: Create, update, and maintain comprehensive compliance and professional profiles for new staff joining our pool.
- Accurate Data Entry: Efficiently log details of client requests, shift updates, and staff availability into our systems with high attention to detail.
- Client & Agency Liaison: Act as a core point of contact for 4 different healthcare partner agencies, collaborating effectively to meet staffing demands.
- Communication Management: Handle inbound queries and conduct outbound calls to care homes and staff. Respond to emails promptly and professionally.
- Data & System Management: Maintain accurate, up-to-date shift logs and staff availability records using Microsoft Excel and internal scheduling software.
- Problem Solving: Actively resolve scheduling conflicts or last-minute cancellations with a calm and proactive approach.
What We Are Looking For
- Freshers & Interns Welcome: A strong desire to learn; no previous recruitment or scheduling experience is required as full training is provided.
- Exceptional English Communication Skills: Flawless English communication skills are essential. You must possess excellent verbal phone etiquette and sharp non-verbal (written/email) professional skills.
- Tech-Savvy: Strong foundational knowledge of Microsoft Excel (data entry, basic formulas, and filtering) and general computer literacy.
- Innovative Thinkers: We love fresh perspectives! We want a driven individual who isn't afraid to bring innovative ideas to the table to improve our workflows and organisation.
- Highly Organised: The ability to multitask, prioritise tasks under pressure, and maintain strict attention to detail.
What We Offer
- Leave & Rest Days: Enjoy one fixed off-day every week alongside a fixed quota of casual leave per month, offering you the flexibility to manage personal commitments.
- Comprehensive Training Programme: A structured onboarding process covering UK healthcare compliance, scheduling software, data entry standards, and communication mastery.
- Career Growth: Fast-track progression opportunities into Senior Coordinator or Account Management roles based on performance.
- Dynamic Work Culture: A supportive, fast-paced environment where your ideas are valued and implemented.
How to Apply
We are looking to fill this position urgently. If you are driven, enthusiastic, and ready for an immediate start, please send your CV directly to
[email protected]
Please include your availability for an immediate interview when submitting your application.
Pay: From ₹16,000.00 per month
Work Location: In person
