Description: The position is responsible for the performance and administration of the assigned branch, provisioning of financial services, customer service and Customer Services Representative (CSR). He/she is responsible for concentrating on the low-performing CSR and providing them guidance and assistance. Other key responsibilities include overdue management, branch expense requisition and settlement, daily branch related bank transaction, inputs data in FIS, liaising with local administrative authorities for legal matters related to branch operation and preparing and sending different reports as per requirement of reporting officer and Head Office. Branch Manager must also ensure that himself/herself and the team members follow Arohan’s core values, code of conduct and other institutional policies.
