Role Overview
We are looking for an experienced Zoho Senior Developer who can design, develop, and implement end-to-end solutions across the Zoho ecosystem. The ideal candidate will have strong hands-on experience with Zoho applications, integrations, and automation, along with the ability to lead technical delivery and mentor junior team members.
Key Responsibilities
1. Solution Design & Architecture
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Understand business requirements and translate them into scalable Zoho-based solutions
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Design system architecture across Zoho apps (CRM, Books, Creator, Desk, etc.)
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Recommend best practices for workflows, data structure, and automation.
2. Development & Customization
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Develop and customize Zoho applications using Deluge scripting
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Build custom modules, workflows, functions, and blueprints in Zoho CRM
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Develop applications using Zoho Creator
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Analytics based custom reports and dashboards using Query Language
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Customization of PDF and Email Templates etc. using HTML Scripts
3. Integration & Automation
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Design and implement integrations between Zoho and third-party systems (ERP,ecommerce, payment gateways, etc.)
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Work with APIs (REST/SOAP), webhooks, and middleware platforms
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Automate business processes across systems
4. Project Delivery
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Take ownership of end-to-end technical delivery
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Collaborate with functional consultants and project managers
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Ensure timely delivery with high-quality standards
5. Troubleshooting & Optimization
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Identify and resolve system issues, performance bottlenecks, and bugs
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Optimize existing workflows and integrations
6. Mentoring & Team Support
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Guide junior developers and review their work
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Contribute to internal knowledge sharing and best practices
Required Skills & Experience
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4–7+ years of experience working with Zoho ecosystem
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Strong expertise in:
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Zoho CRM (customization, workflows, blueprints)
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Zoho Creator
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Zoho Books / Finance Suite
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Zoho People
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Zoho Projects
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Proficiency in Deluge scripting
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Experience with API integrations (REST APIs, JSON, OAuth)
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Good understanding of business workflows (Sales, Finance, Support, Operations)
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Hands-on experience with third-party integrations
Preferred Skills
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Experience with middleware platforms (e.g. Zapier)
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Knowledge of JavaScript, HTML, CSS
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Experience working with NetSuite or other ERPs (good advantage for your setup)
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Understanding of ecommerce ecosystems (Shopify, marketplaces, etc.)
Soft Skills
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Strong problem-solving and analytical thinking
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Good communication skills (especially for client interactions)
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Ability to handle multiple projects simultaneously
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Ownership mindset and attention to detail
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Quick learner and adapt to new products and technologies.
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Able to use new AI and other tools to increase productivity
Key Deliverables / KRAs
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Successful delivery of Zoho implementation projects
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Deliver projects within committed timelines and budget.
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Quality and scalability of developed solutions
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Reduction in manual processes through automation
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Client satisfaction and retention
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Contribution to internal capability building
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Documentation of Architectural Solution with Required Diagrams and Flow Chart
Seniority Expectations
Since this is a Senior role, the expectation is not just execution but:
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Driving solutions and discussions
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Taking independent ownership of projects
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Supporting pre-sales (effort estimation, solution approach)
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Acting as a bridge between business and technical teams