Job Description
Job Profile: ERP Implementation & Support Executive
Job Location: Delhi (Remote)
Experience: 1-3 Years
Department: Customer Success
Industry: IT Product-Based
Responsibilities
· The ERP Implementation & Support Executive will work closely with ERP team members as well as end users to provide functional support and training of business processes enabled by ERP in the respective modules.
· ERP Implementation, for modules like Finance, Production, Stores, Sales, Inventory Control.
· Provide ERP support by resolving customer queries via phone, email, remotely or at client- side location.
· Responsible to communicate with Customer ERP core team, implementation team, technical consultant and his manager.
· To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training
· To configure, deploy and manage the ERP system and the backend database system
· Extensively travel to client end for software implementation and training purpose.
Desired Candidate Profile
· Any Graduate/Post Graduate eager to work with ERP Software for Manufacturing Industry
· Strong knowledge of PLSQL is required
· Ability to solve complex business issues and have excellent communication and presentation skills
· Functional knowledge of ERP Modules and Processes
Preferred
· Prior experience in implementation and support of Manufacturing ERP Solution would be preferable
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
- Work from home
Work Location: In person
