Maintain efficient and prompt service, And timely delivery of all guest Garments.
Ensures systematic adherence to cleaning instructions.
Follows the complaint handling procedure.
Ensures adherence to environmental procedures.
Ensures upkeep of all the equipment.
Conducts training as an on-going process
Always attends and provides inputs for internal meetings.
Be familiar with the emergency and safety procedures
Reviews log book for special requests and special instructions.
Answers telephone in a courteous manner.
Feeds the relevant data within the computer system.
Prepares the bill on the basis of the rate list and posts them to the appropriate room number.
Adheres to the hygiene standards.
Responsible for giving the staff uniform in clean and well pressed state
Ensures that the linen is washed, pressed, dried and folded properly.
Ensures that the stained linen are removed for special stain removal treatment.
Ensures that the stains that are fast are separately given for condemnation for further use by the linen room.
Ensures that the equipment is maintained in good working order.
- In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job