We are looking for an energetic and confident Telecaller to join our team. The candidate will be responsible for contacting potential customers, explaining our products/services, generating leads, following up with interested prospects, and maintaining positive customer relationships.
Key Responsibilities:
- Make outbound calls to potential and existing customers.
- Explain company products, services, offers, and relevant information clearly.
- Generate and qualify leads for the sales team.
- Follow up with interested customers regularly.
- Maintain accurate records of calls, leads, and customer interactions.
- Schedule appointments, meetings, or site visits when required.
- Handle basic customer queries professionally.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Coordinate with the sales and marketing team for lead conversion.
- Update customer details and lead status in the CRM or assigned system.
Requirements:
- Good communication and interpersonal skills.
- Fluency in Kannada, English, and Hindi is preferred.
- Basic knowledge of computers, Excel, and CRM systems.
- Ability to convince, negotiate, and build rapport with customers.
- Target-oriented and self-motivated.
- Previous experience in telecalling, sales, customer support, or real estate is an advantage.
Job Type: Full-Time
Experience: Experienced candidates can apply
Location: Bengaluru
Salary: Based on experience and performance + incentives
Work Location: In person
