Job Title: Sales Coordinator
Experience: 3–5 Years
Job Type: Full-Time
Department: Sales
Location: Gota, Ahmedabad
Job Summary
We are looking for an experienced and highly organized Sales Coordinator to support our sales team and ensure smooth coordination between customers, sales representatives, and internal departments.
The ideal candidate should have 3–5 years of experience in Sales Coordination or a similar role, excellent communication skills, strong follow-up abilities, and good knowledge of sales processes. The candidate should be confident in handling customers and coordinating with multiple departments to ensure timely completion of sales activities.
Key Responsibilities
- Coordinate with the sales team to ensure smooth execution of daily sales activities.
- Handle customer inquiries through phone calls, emails, and other communication channels.
- Prepare and manage quotations, sales orders, invoices, and other sales-related documents.
- Follow up with customers regarding quotations, orders, payments, and deliveries.
- Maintain accurate customer records, sales data, and order information.
- Coordinate with the sales, accounts, logistics, production, and other internal teams.
- Monitor the status of customer orders and ensure timely delivery.
- Prepare daily, weekly, and monthly sales reports.
- Track pending quotations, orders, payments, and customer requirements.
- Maintain regular communication with existing customers and provide necessary support.
- Assist the sales team in achieving sales targets and maintaining customer relationships.
- Handle customer complaints and coordinate with the concerned departments for timely resolution.
- Maintain proper documentation and records of all sales activities.
- Perform other sales coordination and administrative tasks as assigned by the Sales Manager.
Required Skills & Qualifications
- 3–5 years of relevant experience in Sales Coordination, Sales Support, Sales Administration, or a similar role.
- Excellent verbal and written communication skills.
- Strong customer handling and interpersonal skills.
- Good coordination and follow-up skills.
- Proficiency in MS Office, especially MS Excel and MS Word.
- Experience with CRM/ERP software will be an added advantage.
- Strong organizational and time-management skills.
- Ability to handle multiple tasks and work under deadlines.
- Good attention to detail and accuracy.
- Ability to work independently as well as part of a team.
- Professional attitude with a customer-focused approach.
Key Competencies
- Communication Skills
- Customer Relationship Management
- Sales Coordination
- Follow-up & Negotiation Skills
- Time Management
- Team Coordination
- Problem-Solving
- Documentation & Reporting
- MS Office / Excel
- CRM/ERP Knowledge
Candidate Profile
We are looking for a responsible, confident, and well-organized professional who can effectively communicate with customers and internal teams. The candidate should be comfortable managing multiple sales activities, maintaining accurate records, and ensuring timely follow-up on customer requirements.
What We Offer
- Competitive salary based on experience and skills
- Professional and supportive work environment
- Opportunities for career growth
- Learning and development opportunities
Pay: ₹180,000.00 - ₹240,000.00 per year
Benefits:
Work Location: In person
