About Persistent
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.
About Position:
Sr. Associate EUC, Infrastructure Operations Our Infrastructure Platforms Operations organization is looking for a Sr. Associate EUC, Infrastructure Operations to deploy and manage End User Computing solutions
Role: Sr Associate EUC-
Location: Hyderabad
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Experience: 6+years
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Job Type: Full Time Employment
What You'll Do:
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Oversee Intune, Azure AD Group Policy, VDI, Remote Apps, Packaging, and public key infrastructure. Lead and mentor a team of EUC specialists, providing guidance, coaching, and technical expertise.
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Foster a collaborative and customer-focused team culture that promotes innovation and continuous improvement.
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Oversee the management and maintenance of desktops, laptops, and other end-user devices across the organization.
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Develop and enforce standards for hardware, operating systems, software applications, and configurations.
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Manage relationships with EUC technology vendors, service providers, and contractors. Proven track record of successfully leading EUC initiatives, driving innovation, and delivering results that meet business objectives.
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Advanced printer/peripheral device setup troubleshooting.
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Provide escalated technical support to users of desktops and laptops, printers, Google Suite, and Bomgar.
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Configure troubleshoot Operating Systems and Office Applications. Perform direct hands-on problem resolution and escalation management for end-user troubles, application service interruptions, and issues. Extensive diagnostic information gathering, troubleshooting, problem analysis, and resolution.
Expertise You'll Bring:
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Mobile Device Management, MFA Configuration in End-user Systems. Microsoft O365, One Drive, SharePoint, Digital Certificates configuration on end-user systems. Installing and Configuring VPNs on end-user systems.
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Troubleshooting basic network-related issues and WIFI issues. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime.
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Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support. Install, upgrade, support, and troubleshoot Windows 11 and Microsoft Office versions and other authorized desktop applications.
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Resolved system-related problems, software installations, antivirus updates, and other tasks as required.
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Qualifications/Experience: Diploma/Any Graduations
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Associate (5-7Yrs) Expert-level communication skills
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Good to have:MICROSOFT CERTIFIED: MODERN DESKTOP ADMINISTRATORCOMPANY BACKGROUND
Benefits:
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Competitive salary and benefits package
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Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
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Opportunity to work with cutting-edge technologies
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Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
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Annual health check-ups
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Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
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We support hybrid work and flexible hours to fit diverse lifestyles.
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Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
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If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let’s unleash your full potential at Persistent - persistent.com/careers
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
