Position: Network Support Engineer
Location: Ahmedabad, India
Employment Type: Full-time
Experience : 6 Months - 3 Years
Industry: Information Technology & Services | Computer Networking | Software
About Ray
Ray is an innovation-driven technology company redefining enterprise networking. We build secure, cloud-managed connectivity solutions—including SD-WAN, Wi-Fi, and NGFW—tailored for modern distributed enterprises. Our platform is trusted by large BFSI, retail, education, and hospitality organizations.
Qualifications & Certifications
- Advanced Certifications: CCNP, CCIE, Red Hat, or equivalent industry credentials
Experience
- 6 Months - 1 Year of hands-on experience in enterprise networking
- Proven track record in leading SD-WAN and Wireless network architecture and deployments
- Experience in handling critical escalations, driving RCA, and mentoring teams
Work Schedule
- Monday to Saturday (10 AM to 7 PM India Time)
- Extended availability required for high-priority escalations and deployments
- Flexibility to transition to a 5-day rotational shift schedule in the future, based on business needs
Key Responsibilities
- Deployment of SD-WAN and Wireless network solutions.
- Deep understanding of: DNS, DHCP, VPN, IPSEC, BGP, OSPF, HSRP, 802.11, 802.1x, SNMP
- Experience with enterprise firewalls (Sophos, Palo Alto, Fortinet, pfSense)
- Hands-on with L2/L3 switching and routing using Cisco, Juniper, HP
- Knowledge of cloud networking: AWS, Azure, hybrid connectivity models
- Integration with identity-based authentication (Cisco ISE, AD, Radius, LDAP)
- Familiarity with network automation and scripting (e.g., Python, Ansible)
- Use of tools like Wireshark, SolarWinds, Cisco Prime, Panorama for diagnostics
- Strong technical documentation and communication skills
What You Bring
- Ownership mindset and problem-solving skill
- Ability to work across technical and business teams
- Passion for scalable, secure, and modern networking
Why Join Ray?
- Be a key contributor to India’s next-gen cloud-managed networking platform
- Lead large-scale projects and influence product direction
- Competitive compensation, high-growth environment, and innovation-led culture
Email: [email protected]
Job Types: Full-time, Permanent
Pay: ₹180,000.00 - ₹450,000.00 per year
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
