We are looking for a confident and customer-focused Front Office Fresher to join our team. The candidate will be responsible for welcoming guests, handling front desk operations, and providing excellent guest service.
Responsibilities:
- Welcome and greet guests professionally.
- Handle guest check-in and check-out procedures.
- Manage reservations and room-related queries.
- Answer phone calls and respond to guest inquiries.
- Maintain accurate guest records and documentation.
- Coordinate with housekeeping and other departments.
- Handle guest requests and complaints professionally.
- Assist with billing and payment procedures.
- Maintain a clean and organized front desk.
- Ensure excellent guest satisfaction.
Requirements:
- Freshers are welcome to apply.
- Degree/Diploma in Hotel Management, Hospitality, or a related field preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Presentable and professional personality.
Salary: As per company standards.
Experience: Fresher / 0–1 year.
Benefits:
- Flexible schedule
- Food provided
- Leave encashment
- Paid time off
Work Location: In person
Benefits:
- Flexible schedule
- Food provided
- Leave encashment
- Paid time off
Work Location: In person