Looking for a proactive and client-focused Client Support Executive to manage client communications, resolve queries, and ensure high levels of customer satisfaction. The candidate should possess strong communication skills and the ability to handle clients professionally.
Key Responsibilities:
- Handle client inquiries via phone, email, and chat
- Provide accurate information about company services and products
- Resolve client issues and escalate complex cases when required
- Maintain client records and update CRM systems regularly
- Follow up with clients to ensure satisfaction and service quality
- Coordinate with internal departments to ensure timely service delivery
- Maintain professional relationships with existing clients
Required Skills & Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Basic knowledge of MS Office and CRM software
- Ability to manage multiple clients and tasks simultaneously
- Customer-oriented mindset
- Graduate preferred (any stream)
Interested candidates can share their resume at [email protected] or contact on +91 92582 36925 .
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,500.00 - ₹29,800.00 per month
Work Location: In person
