Job Description – Presales Telecaller
Company: BeyondSkool – A Skill Education Company
Position
Presales Telecaller
Location
Santacruz, Mumbai (Work from Office 5 days and Saturday from home till 3:00pm)
Experience
- Freshers are welcome to apply.
- Candidates with 1–2 years of experience in Telecalling, Presales, Customer Support, Lead Generation, or Inside Sales will be preferred.
Qualification
- Graduate in any discipline.
- Excellent communication skills in English and Hindi (additional regional languages are an advantage).
About the Role
BeyondSkool is looking for enthusiastic and result-oriented Presales Telecallers to join our growing team. This is a calling-intensive role where you will be responsible for connecting with prospective customers, introducing our skill education programs, generating qualified leads, and scheduling appointments for the sales team.
If you enjoy speaking with people, building relationships over calls, and achieving targets, this role is an excellent opportunity to grow your career in the EdTech industry.
Key Responsibilities
- Make outbound calls to prospective parents, students, and leads generated through various marketing channels.
- Explain BeyondSkool's skill education programs and create interest among potential customers.
- Qualify leads based on eligibility and interest.
- Schedule counselling sessions or meetings for the sales team.
- Maintain regular follow-ups with prospective customers until closure.
- Update customer interactions accurately in CRM or Excel trackers.
- Handle customer queries professionally and provide accurate information about the programs.
- Build and maintain positive customer relationships.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Coordinate with the Sales and Operations teams to ensure a smooth customer experience.
- Maintain complete confidentiality of customer information.
Desired Skills
- Excellent verbal communication and interpersonal skills.
- Strong convincing, negotiation, and persuasion abilities.
- Confident and energetic personality.
- Good listening and objection-handling skills.
- Customer-centric approach with a positive attitude.
- Basic knowledge of MS Excel, MS Word, and CRM tools.
- Ability to work under pressure and achieve targets.
- Self-motivated, disciplined, and eager to learn.
Preferred Candidate Profile
- Fresh graduates with excellent communication skills are encouraged to apply.
- Candidates with experience in Telecalling, BPO, Customer Service, Lead Generation, Presales, Inside Sales, Education Counselling, or EdTech will have an added advantage.
- Comfortable making a high volume of outbound calls daily.
- Immediate joiners will be preferred.
What We Offer
- Opportunity to work with a fast-growing Skill Education company.
- Structured training and continuous learning opportunities.
- Career growth into Sales, Business Development, or Customer Success roles.
- Supportive and collaborative work environment.
- Performance-based incentives in addition to salary.
Employment Type
Full-Time
Work Mode
Work from Office (Santacruz, Mumbai)
Candidate - Should have their own Laptop
How to Apply
Interested candidates can share their updated resume at:
Contact number - 8928013505
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
