We are inviting applications from experienced professionals for the role of Client Relationship Officer in a premium Hair transplantation & Cosmetic Clinic.
The position involves managing inbound and outbound enquiries, engaging with prospective clients, maintaining structured follow-ups, and supporting their journey from enquiry to confirmed treatment with professionalism and care.
The role also requires confidence in closing conversations and working towards defined performance goals.
Working Hour: 9.30AM -6.00 PM
Preferred Background:
Minimum 3 years of experience in Lead conversions, inside sales, or client engagement roles (Exposure to hair treatment clinics, medical sales, cosmetic or aesthetic services is a strong advantage)
Key Attributes:
- Strong selling and persuasion skills with a refined, client-centric approach
- Comfortable working with targets and incentive structures - (Performance incentives applicable)
- Professional phone etiquette and relationship-building ability Strong follow-up discipline and attention to detail
- Familiarity with lead management systems and CRM tools
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Ability to commute/relocate:
- Kochi, Kerala (Kochi, Ernakulam District): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you speak English?
- Why you preferred Sales Industry to build your career?
Experience:
- Lead conversions, inside sales, or client engagement role.: 3 years (Required)
Language:
Location:
- Kochi, Kerala (Kochi, Ernakulam District) (Preferred)
Shift availability:
Work Location: In person
