Urgent Hiring – Chief Operating Officer (COO)
Company: NBFC
Position: Chief Operating Officer (COO)
Job Location: Sanjay Place, Agra
Salary: ₹8 – ₹10 LPA
Qualification: CA (Qualified)
Experience: Minimum 5 Years
Job Summary
We are looking for an experienced and dynamic Chief Operating Officer (COO) to oversee the organization's daily operations and ensure business objectives are achieved efficiently. The ideal candidate should possess strong leadership, operational management, and strategic execution skills to drive business growth and operational excellence.
Key Responsibilities
Operations Management
Oversee day-to-day business operations.
Improve operational efficiency and productivity.
Develop and implement operational policies and processes.
Strategic Execution
Execute the company's strategic plans.
Monitor progress toward organizational objectives.
Coordinate with department heads to achieve business goals.
Team Leadership
Lead, mentor, and motivate department managers.
Build a high-performance work culture.
Conduct performance evaluations and leadership development initiatives.
Financial Oversight
Monitor operational budgets and expenses.
Identify cost-saving opportunities.
Ensure efficient utilization of company resources.
Business Development Support
Support business expansion and growth initiatives.
Enhance customer satisfaction and service quality.
Build and maintain strong client and partner relationships.
Process Improvement
Analyze workflows and eliminate operational bottlenecks.
Implement automation and technology-driven solutions.
Drive continuous process improvement across departments.
Compliance & Risk Management
Ensure compliance with legal, regulatory, and company policies.
Identify operational risks and implement mitigation strategies.
Maintain quality and operational standards.
Performance Monitoring
Define and monitor KPIs across all departments.
Prepare operational reports for senior management.
Use data-driven insights to improve business performance.
Cross-Functional Coordination
Collaborate effectively with HR, Finance, Sales, Marketing, IT, and Operations teams.
Resolve interdepartmental challenges efficiently.
Customer & Stakeholder Management
Maintain strong customer relationships.
Handle key client escalations.
Represent the company in strategic meetings and partnerships.
Required Skills
Strong Leadership & People Management
Strategic Planning & Execution
Financial & Budget Management
Project Management
Process Optimization
Problem-Solving & Decision-Making
Excellent Communication & Negotiation Skills
Data Analysis & KPI Management
Key Performance Indicators (KPIs)
Revenue Growth
Profit Margin
Operational Cost Reduction
Employee Productivity
Customer Satisfaction (CSAT/NPS)
Project Completion Rate
Employee Retention
Process Turnaround Time
Quality Compliance
Business Expansion Targets
Pay: ₹65,000.00 - ₹80,000.00 per month
Work Location: In person
