Job Role: Customer Support Executive
Department: Customer Service
Experience: 1–2 years
Age: Below 40 yrs
Employment Type: Full-time
Responsibilities:
- Handle customer queries through calls, emails, and chat.
- Understand customer concerns and provide suitable solutions.
- Resolve complaints professionally and within the given time.
- Maintain accurate records of customer interactions.
- Follow up with customers when required.
- Coordinate with other departments to resolve customer issues.
- Provide information about products/services, orders, payments, and processes.
- Maintain a positive and professional relationship with customers.
Requirements:
- Good communication skills in English/Hindi/Marathi.
- Basic computer knowledge and MS Office skills.
- Good listening and problem-solving abilities.
- Patience and a customer-friendly attitude.
- Ability to work in a team and handle multiple queries.
Key Skills:
Customer Service Communication Problem Solving Active Listening MS Office Email & Chat Support Teamwork Time Management
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
