Job Description
Job/Role Description (Basic Responsibilities)
Handling & coordinating with SD Business Lead for all ongoing issues, new changes , processes- Facilitate the support of SAP SDof all processes like Milestone Billing, Intercompany STO.
- Creation and changes of Credit management and pricing workflow.
- Issues related to revenue account recognition.
- Resolving issues regarding creation of contracts,PO,PR created through BDC.
- To resolve issues proactively having SD integration with other modules like FI,CO,PP,QM,MM,MDG.
- Resolve issues of complete GST process right from creation of inbound to STO PO,Delivery Invoice,MIGO ,MIRO and reconciliation of accounts.
- Resolving issues related to reports used by FI users in which data comes through SD,Visitex.
- Issues related to ewaybill generation and cancellation as part of GST
- Issues related to Credit Management, Shipment and shipment cost documents.
- Configuration and resolving issues related to Contracts, STO, Sales documents.
- Creation of LSMW and data uploading through it.
- Complete configuration for Creation of Routes, Plants and STO process both from SD and MM.
- Master data maintenancefor Tax related condition types uploading of tax records through LSMW.
- Functional Specification creation for all the Z requirements and changes.
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
- Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs in consultation with SPOCK head.
- Design, customize, configure and testing of all SD processes in DCM.
- Resolving issues and doing changes in SAP related to integration with interfaces.
- Master data creation/updation or extension of customer master and material master for some urgent requirement
- Act as liasion with client for troubleshooting: investigate, analyse, and solve software problems.
- Handle changes or emergency transports as needed for high priority issues;
- Document functional designs, test cases and results.
- Act as a liaison between the business functions and the technical team.
- Work self-directed and independently; may act as subject matter mentor to more junior members.
- Providing consultation and helping in resolving the issues of other modules
- Handling tickets and closure of tickets as per the SLA in the ITSM tool.
