About Us
Ratch.AI is a decision infrastructure headquartered in HSR Layout, Bengaluru. We replace fragmented hiring tools with one unified, AI-native platform — recruiter workflow, candidate assessments, video interviewing, a cross-org talent pool, and a rich candidate dossier called the Talent Pack — stitched together by specialized AI agents.
Our buyers are companies who are tired of instinct-driven hiring they cannot defend six months later. We are not an agency, and we are not another assessment vendor. We build hiring decision infrastructure — multi-agent systems that turn a messy hiring process into a structured, audit-trailed hire or no-hire artifact.
Position Overview
The Head of Commercial owns delivery, accounts, and closure at Ratch. This is a builder's commercial role with a number attached — early enough to shape the motion, own the P&L logic of delivery, and build the bench under you. You will report directly to the CEO and work alongside a separate demand-generation function that owns top-of-funnel.
What You'll Do
- Own the end-to-end quality and throughput of every mandate we deliver — you are accountable for the bar, not just the volume.
- Turn first placements into growing accounts through land-and-expand motion with GCC and Series A/B buyers.
- Own the closure gate on qualified opportunities — accept or reject each one, then close it. Closure conversion is your number.
- Act as the arbiter of what a qualified meeting looks like — your acceptance defines the standard the demand engine is held to.
- Help hire and level up the next set of recruiters onto the team — build the bench you will lead.
- Shape the delivery process for both throughput and signal capture, so every mandate compounds into our data moat.
- Represent Ratch in the room with senior, technical buyers — CHROs and founders skeptical of anything that sounds like an agency.
What You'll BringMust-Have
- A history of carrying a BD number personally and hitting it — owned outcomes, not just managed process.
- Hands-on end-to-end mandate delivery experience at a self-defined quality bar.
- Experience managing a small team as a genuine player-coach — comfortable both in the arena and on the sideline.
- An outcome-selling temperament — you frame value as the decision the client can make with confidence, not the number of bodies moved.
- Comfort with senior, technical buyers and a product story about decision infrastructure.
- Comfort with ambiguity and ownership — enough structure to be effective quickly, but early enough to shape what is not yet built.
Good-to-Have
- Exposure to GCC or Series A/B buyer segments.
- Experience selling infrastructure, platforms, or SaaS outcomes rather than headcount.
- Prior experience building a commercial function from an early stage.
Logistics
- Employment Type: Full-time
- Department: Commercial
- Location: Bengaluru
- Work Mode: On-site
- Reports To: CEO
Pay: ₹1,000,000.00 - ₹2,000,000.00 per year
Benefits:
- Commuter assistance
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Application Question(s):
- How many years of experience do you have in B2B recruitment / executive search / staffing / talent solutions? If not in recruitment the B2B SaaS?
- Have you personally carried and achieved a BD / revenue target?
- What was the highest annual revenue/BD target you personally owned, and what % did you achieve?
- Have you sold recruitment/talent solutions directly to CHROs, founders, CXOs, or senior business leaders?
- Have you worked with GCCs or Series A/B startups as clients?
- Have you grown an existing client account through repeat hiring / land-and-expand?
- What is your strongest area? New Business / Closing / Account Expansion / Recruitment Delivery / Team Leadership
- What is your current location and are you comfortable working in an early-stage, high-ownership environment?
- What is your Notice period?
- Current CTC, Expected CTC, mention if offer in hand
Experience:
- Account management: 4 years (Preferred)
Work Location: In person
